The ODA Code of Practice is binding on members of the Association. Just click on the Forgotten Password link, complete the simple form and we'll email you a reminder of your username and a link that allows you to reset your password. From the moment you complete your profile on one of our sites, our aim is to help you find as many other people as possible that match the type of person you are looking for.If you joined with your social network account, click on the related button and sign in with your social network details. This means that as well as being able to see members of Telegraph Dating, you also have access to other member profiles from the following carefully selected Network Sites and vice versa:,,,,,,, and Please note, for security reasons your log in details will only work on the site you originally joined.

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Please refer to the detailed instructions in My Photos. If you are looking for a blonde, blue eyed 21 year old, non-smoking female living in Outer Mongolia who wants children, chances are you will not get many results!

You are most probably making your search criteria too narrow. Matches are other members whose profiles meet the criteria you specified in your My Ideal Match page when you set up your profile.

For example, if your desired partner is a female aged between 18 and 80 living anywhere in the world matching will not work well for you.

The trick is to find the right balance between too open a match and too narrow a match.

As well as the profile details you specify for a match you have the option to rate how important each detail is.

Simply select the heart icon to add someone as a favourite.

If you are a subscriber and have time left on your subscription, it will be deleted with your records and cannot be refunded or applied to other (future) profiles.

If you are not sure about this, we recommend that you simply hide your profile. All newly uploaded photos must be checked and approved by our support staff before they become publicly visible.

Creating how to describe yourself is the toughest part to getting started in dating online.