If using Outlook, query the GAL directly, or download the latest OAB. Before you do anything send the user you created a 'Test Email' from your own account.

The easiest way to do this is simply connect to Outlook Web Access, and query the GAL directly (OWA uses the GAL no the OAB like Outlook running in cached mode does). The User/Mailbox IS listed on the Server But NOT in Outlook.

So there are three factors stopping you seeing that new user on the GAL (, however if that’s not an option, read on).

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I was able to find out that not running in cached mode fixes the issue immediately but I would like to find a solution that allows me to use cached mode if I so desire? But yes you can switch from cached mode and it'll take care of it too. The Show In Address Book User is not found on our DC.

For some reason Exch 2007 only pushes the GAL updates after 24 hours...2003 Exch was not like that. On another note, I found that even taking off the cached mode still didn't work for one of my systems with Office 2007? It worked like a damn on my system but did nothing on another, pretty much identical system.

In addition to this there a a few methods by which your Outlook clients get the offline address book.*Note: Unless you are NOT in cached mode.

Outlook 2003 (and older)* clients get their OAB from a public folder, Outlook 2007 (and newer) clients can get their OAB from 'Web-based distribution' (basically form the website on the Exchange (or Exchange CAS) server.

Outlook Contacts provide flexibility and customization that are unavailable in the Personal Address Book.

For example, add personal profiles for each contact, including birthdays, phone numbers, anniversaries, and website addresses.

I actually had called MS on this one the day I was cutting our server over. I refuse to reboot my Exchange server to update the GAL as that is a horrible solution and the 24 hour thing is not happening either. Have you tried "update-globaladdresslist "Default Global Address List" (or whatever your GAL identity is" on your Mailbox server?

There are many suprised, like the missing public folders... Some of the entries in my GAL were removed close to a year ago.

Find out more Although you can't create or use Personal Address Books any longer in Microsoft Office Outlook 2007, you can import old Personal Address Books and convert them.

We recommend that you convert your Personal Address Book to Outlook Contacts, which can be displayed in the Outlook Address Book.

You can use the Outlook Address Book—a collection of address books or address lists created from your contact folders—to look up and select names, email addresses, and distribution lists when you address email messages.